| Traditional office | Typical serviced office | Servcorp | |
|---|---|---|---|
| Security deposit | 10-12 months rent | 2 months rent | 1 month rent |
| Minimum contract | 24 months | 2-3 months | 1 month |
| Property type | Choice of A, B, C, D or less | Mix of A, B, C, D or less | A Grade and higher |
| Interior fit-out style | Up to you to style and furnish fit-out | Mix of styles. Supplier usually purchases workspaces from other providers and maintains the same fit-out or furnishes with basic furniture | 5-star fit-out, with granite, marble, leather and original artwork |
| Unbranded environment |  |
Locations have supplier branding and logo clearly visible within the reception area, and most often behind the reception desk |
|
| Cost inclusive of rent, furniture, IT infrastructure, office management fee |  |
Price includes rent and furniture only |
Prices include high-quality furniture, multi-million dollar fit-out, and IT infrastructure |
| Fast initial set-up |
On your own |
No guarantee as you are left to setup on your own |
Working productively in your fully functioning new office by the next day |
| Office management | |
Often only one team member on each floor who must manage the mail, answer the phones, and greet guests all at once. Manager typically spread across several locations, and sales team is separate |
Locations have an office manager, PA, secretary and receptionist, and you deal directly with the person in charge *. Dedicated team members manage your mail and couriers |
| Team support |
Recruit and manage your own, must pay for all their time |
Unlikely to be available to help, inconsistent standard of training and skills |
Well-trained team members available to support your business on a pay-as-you-go basis |
| Telecoms system |
None provided, you need to organise this yourself |
None, or basic telephone handset |
USD 100 m global IP telephony platform enables cost-effective local, national and international calls, plus a range of value-added features: - Onefone^: make and receive calls anywhere through your Servcorp business number from your smartphone - Automatic call diversion based on your instructions - Find-Me-Follow-Me feature: never miss a call |
| Prompt telecoms set-up |
Can take weeks |
Typically several days |
Your number is available immediately, with full set up and online management |
| Local telephone answering service |
|
No guarantee that your calls will be answered by a local receptionist. Most outsource to external companies based offshore |
Your local receptionist answers your calls according to your exact script and transfers calls as instructed |
| Free phone calls to all numbers | |
Free phone calls only to local and national landlines |
Free phone calls to landline and mobiles worldwide up to your connection fee; dedicated telephony platform enables free calls within the Servcorp network |
| Internet connection |
On your own |
Tier 2 and 3 connection usually shared across many clients, buildings or locations |
Dedicated Tier 1 bandwidth, 99.99% uptime guaranteed with 1 to 1 contention ratio, the fastest and most reliable business broadband and Wi-Fi |
| 24/7 In-house IT support | |
Daily support available at a cost from outsourced third party |
In-house bilingual IT team - over 100 specialists - available 24/7 when you dial *1 |
| Online management and booking system |
In person or by email/telephone |
Basic access to account information. Request bookings manually and wait for a response and confirmation via email / phone, can take up to 24 hours to receive a response |
Change your telephone answering settings, book meeting rooms and view invoices online in real-time. Book meeting rooms, offices and resources in real-time across our 160 locations |
| Easy access to global offices & meeting room network | |
Location networks small and/or with inconsistent standards. Bookings and account set-up must be conducted separately for each location |
Immediate access to over 160+ A-Grade locations worldwide, with the same fit out. Instant online booking of resources across all locations |
| Networking opportunities |
On your own |
Nothing organised |
Regular events for you to interact with other clients to expand your network |
|
*A standard of 3 Servcorp team members per location, dependent on size. Large locations can have well over 4 team members and small locations have at least 2 team members. ^Currently available in Australia, United States and Japan |
|||
